Madness.
“A contact form in the bottom area on every page and a subsequent complete postal address offer too much information and confuse the user. […] While browsing I missed a way to easily navigate to a page with contact details. There should be an item called “Contact” in the main navigation.”
“The design is reaally nice, but I’m afraid it’s ahead of its time.”
— feedback one of our customers received upon showing a few people a preview of the website we’re currently developing
sigh.